#HC-04-39 Quality Improvement in Healthcare: the Case for Change
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- Course level: All Levels
About Course
University of BathDescription
Why is quality improvement in health and social care systems so difficult? Why is it so challenging to bring in new and better ways of organising health and social care services?
Many reasons have been put forward: lack of money; lack of appropriate or complete knowledge; excessive and perhaps unnecessary regulations; and entrenched professional opinions and interests.
This course suggests that the main reason is complexity. Health and social care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyse, change and improve.
What topics will you cover?
- Complexity and quality improvement in health and social care
- Quality improvement theory: the Model for Improvement, an introduction to LEAN, an introduction to microsystems
- Evaluating quality improvement: the lens of profound knowledge, measuring for improvement
- Engagement and co-production
- Systems modelling and quality improvement: modelling for demand and capacity problems and computer simulation modelling
- Making the case for quality improvement
Who will you learn with?
I am Director of Quality Development for Northumbria Healthcare NHS FT. I lead quality improvement development & coach teams across the UK to innovate and spread best practice.
Professor and Director, Centre for Healthcare Improvement & Innovation (CHI-2) @ProfChristosV @UniofBath @BathSofM. Change by design through systems modelling and simulation in healthcare.
25yrs as NHS consultant Radiologist, 9 yrs Medical Director & 5 yrs as Regional Medical Lead for Patient Safety. I am a Health Foundation/IHI Quality Improvement Fellow. I coach & teach teams to excel
Who developed the course?
The University of Bath is one of the UK’s leading universities both in terms of research and our reputation for excellence in teaching, learning and graduate prospects.
What Will I Learn?
- Identify what quality and process improvement entails, especially in a health and social care setting
- Explain how quality improvement can lead to better outcomes for staff and organisations, including customers and/or patients
- Gain confidence to start and lead a quality improvement project within your organisation
- Identify how to access additional support, and get others to join with you in making improvements
- Discuss how quality improvement can help you deal with complexity in organisational systems and identify how to improve key areas without worsening others
- Explore how systems modelling and analytics techniques support quality improvement initiatives
Topics for this course
What is Quality Improvement?
What is quality improvement (QI)?
What is quality improvement?00:05:08
Improvement requires will, ideas and a method
Quality Improvement and Complex Systems
Getting started with Quality Improvement
Would definitely recommend it someone looking to gain more knowledge in healthcare data analytics.
I really liked the content of the course & the cases which are discussed. This provides you a better understanding and knowledge.
It is a very crisp and useful course meant for those who need a quick effective lesson for healthcare professionals involved in research and related work.
This course was absolutely perfect! I learn so much about how to manipulate and receive additional information from healthcare data.
Material Includes
- Official Certificate
Tags
Target Audience
- The course is designed for people working in health and social care organisations such as clinicians, allied health professionals, nurses, managers or administrators. People with a general interest in health and social care organisations, such as service users and carers, may also find the course of interest to them.