#IT-02-13 Introduction to Conversational Interfaces
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- Course level: All Levels
About Course
UAL Creative Computing InstituteDescription
How do you know if you’re talking to a human or a machine?
From corporate chatbots to our everyday interactions with Alexa and Siri, conversational interfaces (where a computer can reply to instructions using natural language) have become increasingly commonplace – and hard to spot.
On this course, you’ll get an introduction to conversational and voice-based interfaces, discovering how they developed and what people working in this field think about them.
You’ll explore how they can be designed and developed effectively and responsibly, and learn about the skills and design thinking you need to develop a successful conversational interface.
Who will you learn with?
Mick Grierson is Professor of Creative Computing at UAL Creative Computing Institute.
Who developed the course?
The UAL Creative Computing Institute (CCI) offers innovative new courses, research opportunities and a public platform to explore computer science and creative practice.
What Will I Learn?
- Describe what conversational interfaces are and how the technology works at a basic level.
- Summarise the main developments and history of conversational interfaces.
- Compare different types of conversational interfaces and identify good use cases for the technology.
- Explain the benefits of using a conversational interface.
- Identify the skills required to create a good conversational interface.
- Discuss the ethical considerations around designing conversational interfaces.
Topics for this course
Welcome to the course
Human or machine?
Welcome to the course00:02:00
Getting ready to learn online
Types of conversational interface
What does it takes to make a conversational interface?
Approaches for good conversational interface design
Professor Mick Grierson's lectures are fantastic, and I love his style.
I have encountered very intelligent robot reply, I almost didn't know it was chatting with the robot, I was really curious about how it was set up and how it was done, this course satisfies my curiosity.
Automatic robot reply is a very common existence, but we never knew about it. The course helps us understand how they develop and how they are viewed by people who work in the field. I learned a lot. Good.
I have to say that a lot of times when we're consulting online we get responses from robots, but it's really bad, it's always asking questions that don't get answered. This course explores how to design and develop them effectively and responsibly, and learns the skills and design thinking needed to develop successful conversational interfaces. It's really good.
Material Includes
- Official Certificate
Requirements
- To take part in this course you’ll need a device such as a laptop or tablet with access to the internet.
Tags
Target Audience
- This course is for anyone interested in new technology, with a focus on exploring conversational and voice-based interfaces and how audiences engage with them, whether you’re a student or looking for a career in computer programming.
- You might also be interested in the other courses in the Essential Creative Technologies collection from UAL Creative Computing Institute, Lancaster University and the Institute of Coding.