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#IT-03-06 Design a Feminist Chatbot

  • Categories IT
  • Duration 16h
  • Total Enrolled 7
  • Last Update September 16, 2020

About Course

UAL Creative Computing Institute


Explore how ideas from feminism can help you design chatbots for good

We live in an age of conversations powered by artificial intelligence. From customer service chatbots to bots that help you meditate, conversational interfaces are becoming part of our everyday lives – some helping us to automate human work, and others aiming to improve wellbeing.

Yet chatbots can easily reinforce harmful gender stereotypes or promote discriminatory behaviour if their designers aren’t careful.

On this course, you’ll study feminism and its relationship to technology in order to help you build a feminist chatbot. You’ll learn feminist design tools and basic coding skills, before applying them to designing and programming a chatbot of your own.

What topics will you cover?

  • Feminism and its relationship to technology
  • Feminist design tools
  • Feminist approaches to conversation design
  • Basic coding in a collaborative coding environment
  • Prototyping a feminist chatbot

Who will you learn with?

Charlotte Webb

I am co-founder of Feminist Internet, a non-profit that aims to make the Internet more equal by combining feminism, technology, art and design.



Alexander Fefegha

Co founder at COMUZI, a design studio.

Associate Lecturer at University of Arts London Creative Computing Institute.



Who developed the course?

UAL CCI logo

The UAL Creative Computing Institute (CCI) offers innovative new courses, research opportunities and a public platform to explore computer science and creative practice.



What Will I Learn?

  • Explore current uses of chatbots and how they work
  • Interpret concepts of feminism and their relationship to technology
  • Explore feminist design tools and how they can be applied to chatbot development
  • Design a chatbot conversation using Whimsical flowcharts
  • Produce a prototype of a chatbot using Glitch, a community programming environment

Topics for this course

12 Lessons16h

Chatbots and the problem of bias?

This is your chance to meet the contributors who'll guide you through the course and hear why they believe feminist approaches to technology design are important.
Welcome to the course00:02:21
How to get the most out of this course
Why should we care about feminist chatbots?00:02:56

What can chatbots do??

In this activity, you’ll see some examples of real-world chatbots, and have a chance to share your own experiences of using similar services.

How do chatbots work??

You’ll now look at how chatbots work, focusing on the difference between scripted chatbots and those powered by artificial intelligence (AI).

How chatbots become biased?

In this activity, you’ll explore the concept of bias and learn how an AI chatbot service from Microsoft quickly developed extreme views.

Why does AI bias matter??

You’ll now examine the issue of AI bias in more detail and learn about the ways it can impact people’s lives.

Wrapping up?

You’ve reached the end of the first week of the course! In this activity, we’ll sum up what you’ve learned.

Student Feedback


Total 4 Ratings

3 ratings
1 rating
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Its fascinating. Very interesting content I could learn about.

Instructor has good personality and keeps things moving quickly so you will not get bored. Would recommend for beginners

It was the perfect course to introduce me to chatbots and feminism. great work!

Preparing this course, Jana has done a huge amount of work. She easily provides a lot of practical and complex material. With her answers to your questions, lecturer motivates you to go even deeper. All this allows students to believe in themselves and move towards the completion of the project. Thank you, very much!


Material Includes

  • Official Certificate


  • We’ll be asking you to use some other online tools and platforms such as Glitch during the course.

Target Audience

  • This course is for anyone interested in the social implications of technology, specifically the ethical issues surrounding chatbot design.
  • People curious about coding would benefit from this course, as would academics in the feminist or tech communities.
  • You might also be interested in the other courses in the Essential Creative Technologies collection from UAL Creative Computing Institute, Lancaster University and the Institute of Coding.