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#BU-02-09 Communication and Interpersonal Skills at Work

4.50(4)

#BU-02-09 Communication and Interpersonal Skills at Work

  • Categories Business
  • Duration 14h
  • Total Enrolled 5
  • Last Update September 18, 2020

About Course

University of Leeds

Description

Discover useful communication strategies for the workplace

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.

On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

Who will you learn with?

Jennifer Rosen

Jennifer Rosen

Hi! I’m a Lead Educator for a few of the Flexgigzz courses. I’m a communications specialist and filmmaker. I’m also a certified integrative health coach and yoga teacher.

 

 

Who developed the course?

University of Leeds

University of Leeds

As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.

 

 

What Will I Learn?

  • Identify your personal communications style
  • Explore different communication platforms
  • Reflect on whether your communication is aligned to your goals
  • Apply your communication style in the workplace
  • Engage in challenging conversations with positive outcomes
  • Reflect on your personal style and technique

Topics for this course

15 Lessons14h

Know yourself?

Before you get started, take some time to meet Adeseye Lawal-Solarin, who will guide you through the course. You'll also have the opportunity to meet your fellow learners and plan your learning journey.
Welcome to the course00:02:07
Introduce yourself
Why is it important to communicate well?

Personal style?

In this activity, you will explore your preferred methods and style of communication. You will be provided with various tools to help you to further understand and develop how you personally communicate.

Communication platforms?

You are now going to explore different communication platforms and how your communication style will vary depending on this. You will also look at the importance of understanding your audience.

Your approach to communication?

Now it’s time to bring together your learnings in order to address your areas of aptitude and aspects that can be improved. You’ll learn to identify your communication goals and how to work these to your advantage.

Summary?

You’ve reached the end of the first week of Communicating and Interpersonal Skills at Work. In this activity, we’ll sum up what you’ve learned

Student Feedback

4.5

Total 4 Ratings

5
2 ratings
4
2 ratings
3
0 rating
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RB

I really enjoyed the communication aspect of this course. I find myself keeping a distance from people I work with on a daily basis. I feel that I can apply what I've learned on a one-to-one basis.

NB

The course is nicely structured and well explained.

VG

You will discover the best communication strategies for effective workplace collaboration and reflect on your own personal communication style.

RJ

Great speakers. I found all of their tips very useful.

$29

Material Includes

  • Official Certificate

Tags

Jennifer Rosen University of Leeds

Target Audience

  • This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
  • This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.
  • The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.
  • You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.