#BU-04-05 Introducing Personal Lines Insurance
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- Course level: All Levels
About Course
Chartered Insurance InstituteDescription
Learn the basic foundations of insurance and the concept of risk
Personal lines insurance is one of the major components that make up the global financial services industry. On this course, you will be introduced to the various types of insurance and their function.
You will cover how and why personal lines insurance is taken out and learn how insurance products are distributed. You will also understand the structure of the insurance market, key roles in the insurance industry, and the concept of risk.
If you are involved in the design or distribution of Personal Lines insurance in the UK or EU, the IDD legislation requires you to complete a minimum of 15 CPD hours per year. Completion of this course can count as 8 hours of your 15 hour minimum annual requirement.
What topics will you cover?
- Personal lines insurance: the why and how
- Risk
- Structure of the insurance market
- Distributing insurance products
- Key roles in insurance
- Customer service in insurance
Who will you learn with?
General Insurance professional, 25 years experience in UK market. Loves training and coaching.
Who developed the course?
The Chartered Insurance Institute is a professional body dedicated to building trust in the insurance and financial planning profession.
What Will I Learn?
- Describe what insurance is, how it started and why personal lines insurance is important
- Identify the different components and categories of risk in insurance
- Discuss why people buy insurance and the needs of different types of customer
- Describe the workings of the risk pool
- Identify different market participants and describe their roles in the market
- Identify the policy documents and why we have them
- Describe the main types of personal lines insurance
- Compare the different ways insurance is sold
- Identify the key job roles in insurance
- Describe customer service, when it happens and how we can tell if it is good
- Demonstrate good customer service skills
Topics for this course
Introduction to insurance
Welcome to the course00:01:57
A global and innovative industry.
Insurance – the beginning
What is personal lines insurance?
Why is personal lines insurance important?
The Insurance market place of today
The meaning of risk
That being said the content of the course was well thought out and useful, the resources were organized and it was short and to the point.
I only knew a couple of these key strokes so this has been very helpful so far.
This course should be taken not only for insurance brokers, but for every person who wants to get better in every aspect of his/her life.
It was a good course overall. A lot of good stuff has been covered. I feel there can be more discussion on insurance as a field. Also the instructor should discuss about his own real life cases and the challenges he faced in the insurance area.
Material Includes
- Official Certificate
Tags
Target Audience
- This course is for anyone looking to deepen their understanding of how personal lines insurance works. This includes people interested in working in the insurance industry or gaining qualifications in the subject in the future.